FAQs

A plumbing emergency is a problem that can damage your home or put those living in it at risk. This includes gas leaks, carbon monoxide leaks, burst pipes and leaking roofs. Depending on the severity of the problem and your circumstances, this could also include blocked drains, blocked toilets and no hot water.

If you have a burst pipe, an electrical fault or simply want your heating up and running to beat the winter chills, we know you can’t wait all day, let alone a week!

We believe everyone has a right to same day services. That’s why we aim to get to your home within 30 minutes of your call* or will work around your schedule for complete convenience.

This goes for emergencies and general plumbing, residential electrical or air con maintenance!

We know you lead a busy life, and even something as simple as a leaking tap can be a pain to schedule. Just leave it to us to fit around your needs and be there for you.

No one wants to pay more for an after hours plumber. You should always be able to enjoy 24/7 service and with Mr Emergency, you can! Our customers never pay more. Our rates are always the same.

If you need a Sunday plumber or desperately need your air conditioning fixed at Christmas time, rest assured that we’ll be there. All our licensed plumbers, electricians and heating and cooling technicians are waiting for your call.

Mr Emergency is available every day of the year at our standard prices.

Sometimes the unexpected happens. Few of us plan for a hot water system upgrade or switchboard repairs. They’re emergencies that require urgent work.

When there’s little time to plan, we’re here to help. We offer $0 deposit, finance options** payment options for all eligible customers. You can get the work done now and pay later.

Our finance options** include:

  • – Easy and simple approval process
  • – Flexible repayment options, including a weekly or fortnightly schedule
  • – Available across all our services and jobs completed

Depending on your choice of provider and plan, you might not even be required to pay an upfront deposit.

The last thing anyone needs is the uncertainty of a job done poorly. That’s why we’re proud to offer a 12 month workmanship guarantee on all work conducted by our technicians.

From split system repairs to downlight installation, enjoy the comfort of long term support from Mr Emergency. We’ll be there again in case anything goes wrong.

If you’re looking for service with confidence, give our team at Mr. Emergency a call!

When faced with a plumbing emergency, the best thing to do while you wait for a plumber is to turn your water or gas off. You can either do this for the specific appliance or fixture that’s causing the emergency, or for the whole house at the water meter or gas meter. Don’t attempt a DIY fix, wait for a licensed plumber to come out for repairs.